my77 Terms & Conditions — Rules of Use for All Players
Please read these terms carefully before using your my77 account. They govern all activity on the platform.
Introduction and Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and my77 ("the Platform", "we", "us"). By creating an account, accessing the my77 website, or using any service offered through the platform, you confirm that you have read, understood and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the platform.
my77 operates as an online gaming platform serving players in Bangladesh. These Terms apply to all products and services available through the platform, including but not limited to sports betting, live casino, slots, crash games and fishing games. These Terms are subject to change at any time; continued use of the platform after any amendment constitutes acceptance of the revised Terms.
Age Requirement
21+ strictly enforced. Age is verified at registration.
One Account
One account per player. Duplicate accounts will be closed.
Account Security
You are responsible for keeping your login credentials confidential.
Governing Rules
These Terms govern all use of my77 products and services.
Eligibility and Account Registration
Access to my77 is restricted to individuals who meet all of the following eligibility requirements. By registering, you represent and warrant that you satisfy each of these conditions at the time of registration and on each occasion that you use the platform.
- You are at least 21 years of age and have the legal capacity to enter into a binding agreement under the laws applicable to you.
- You are registering only one account in your own name. You will not open, operate or assist any third party in operating a duplicate account on the platform.
- All personal information you provide at registration is accurate, current and complete. You agree to update your information promptly if any details change.
- You are using the platform entirely on your own behalf. Playing on behalf of another person, or allowing another person to use your account, is strictly prohibited.
- You are responsible for maintaining the confidentiality of your account credentials. my77 will not be liable for any loss resulting from unauthorised access to your account caused by your failure to protect your login details.
Deposits and Withdrawals
my77 processes all player transactions through approved payment methods including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank and other local bank transfer options available at the time of the transaction. The following conditions apply to all deposits and withdrawals made through the platform.
Deposit Conditions
All deposits must be made from a payment account registered in the player's own name. The minimum deposit amount is ৳20. my77 reserves the right to request verification of the payment method used before crediting any deposit to a player account. Deposits made using third-party payment accounts will be reversed and the associated account may be suspended pending investigation.
Withdrawal Conditions
Withdrawals are processed 24 hours a day, 7 days a week. The minimum withdrawal is ৳20. Withdrawals may only be made to a payment account in the player's own name and matching the method used for deposit where technically feasible. my77 may require KYC documentation before processing a withdrawal above a threshold set at my77's discretion. Processing times vary by payment method but are typically completed within minutes for bKash and Nagad transfers.
Currency
All transactions on my77 are denominated in Bangladeshi Taka (BDT). The ৳ symbol is used throughout the platform to indicate Taka amounts. my77 does not accept deposits or process withdrawals in foreign currencies. Any conversion of funds at the player's end before or after transacting with my77 is the sole responsibility of the player.
my77 reserves the right to delay or decline any withdrawal that triggers an internal risk review. Players will be notified by email if a withdrawal is placed under review. In such cases, the review process will be completed as promptly as reasonably practicable and the player will be informed of the outcome.
Bonuses and Promotional Offers
my77 offers bonuses and promotions to eligible players from time to time. All bonuses are subject to the specific terms attached to each offer as communicated at the time the offer is made available. The general bonus conditions set out below apply in addition to any offer-specific terms.
Wagering Requirements
All bonuses are subject to a wagering requirement before any associated winnings may be withdrawn. The specific rollover multiple applicable to each bonus is stated in the offer terms. Until the wagering requirement is fully met, bonus funds and any winnings derived from them are not available for withdrawal. my77 may void any bonus and associated winnings if there is evidence of bonus abuse, including but not limited to low-risk hedging strategies or exploiting technical errors.
Bonus Eligibility
Welcome bonuses are available to new players on their first qualifying deposit only. A player who has previously held a my77 account under any name or mobile number is not eligible for a new player welcome bonus. Reload bonuses and promotional offers are available to existing players subject to the conditions communicated with each offer. my77 reserves the right to withdraw any bonus offer at any time before it has been claimed by a player.
Free Spins
Free spins awarded as part of a bonus offer are valid only on the specific game or games designated in the offer terms. Free spin winnings are credited as bonus funds and are subject to the wagering requirement stated in the offer. Unused free spins expire at the time indicated in the offer terms, typically within 7 days of award unless otherwise stated.
Fair Use and Prohibited Conduct
The following conduct is strictly prohibited on the my77 platform. Breach of any of these prohibitions constitutes a material breach of these Terms and will result in immediate account suspension, forfeiture of balances and any winnings derived from the prohibited conduct, and may result in legal action.
- Operating, assisting or participating in any form of fraud, collusion, match-fixing, or manipulation of game outcomes by any means including the use of software, bots or automated tools.
- Opening, operating or maintaining more than one account on the platform under any name, mobile number or device, whether directly or through a third party.
- Exploiting software errors, technical faults or payment processing errors for financial gain. Any winnings derived from a technical error are void and must be returned to the platform.
- Using the platform in connection with any illegal activity, including money laundering, financing of terrorism or any activity prohibited under Bangladesh law.
- Attempting to reverse engineer, decompile, disassemble or otherwise tamper with any software used to deliver games or services on the platform.
my77 employs automated and manual monitoring tools to detect prohibited conduct. Accounts identified as engaging in prohibited conduct will be suspended pending investigation without prior notice. Players who believe their account has been incorrectly suspended may contact the support team by email to initiate a review.
Responsible Gaming and Account Closure
my77 is committed to responsible gaming and provides tools within every account to help players manage their play. These tools are available at any time and can be activated without contacting support. my77 complies with responsible gaming best practices and encourages all players to use available tools if they feel their gaming is becoming difficult to control.
Deposit Limits and Session Controls
Players may set daily, weekly or monthly deposit limits from their account settings at any time. Once set, a deposit limit may be reduced immediately but an increase to an existing limit will only take effect after a 24-hour cooling-off period. Session time reminders can be configured to alert the player at set intervals during a gaming session.
Self-Exclusion
Any player may request self-exclusion from my77 at any time by activating the self-exclusion tool in account settings or by contacting the support team by email. Self-exclusion periods are available from 30 days up to permanent exclusion. During a self-exclusion period, the player will not be able to log in to their account or receive promotional communications. Balances remaining at the time of self-exclusion will be held securely and returned to the player upon the expiry of the exclusion period, subject to verification.
Intellectual Property and Limitation of Liability
All content on the my77 platform, including but not limited to software, graphics, text, logos, game interfaces, and the selection and arrangement of content, is owned by or licensed to my77 and is protected by applicable intellectual property laws. Players are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal entertainment purposes. Any reproduction, redistribution, modification or commercial use of platform content without prior written consent from my77 is strictly prohibited.
Online gaming involves an inherent risk of financial loss. my77 does not guarantee any outcome in any game or betting market. Players accept that they may lose the entirety of any funds they deposit and wager on the platform. my77's liability to any player in connection with any claim arising from use of the platform is limited to the net amount deposited by the player in the 30 days immediately preceding the event giving rise to the claim.
Service Availability
my77 aims to provide uninterrupted platform access but does not warrant that the platform will be available at all times or free from technical errors. Scheduled and unscheduled maintenance may result in temporary service interruptions. my77 shall not be liable for any loss, including loss of winnings, caused by platform unavailability, technical errors, connectivity issues or events outside my77's reasonable control.
Amendments and Contact Information
my77 reserves the right to amend these Terms at any time. Amendments will be communicated to players by posting the updated Terms on this page with a revised effective date. It is the player's responsibility to review these Terms periodically. Continued use of the platform following the posting of amended Terms constitutes acceptance of the amendments. Where an amendment is material, my77 will endeavour to provide reasonable advance notice to active players by email.
For questions or concerns regarding these Terms, players may contact the my77 support team by email at [email protected]. Please include your registered mobile number or username in all correspondence to enable the support team to locate your account and respond efficiently. my77 aims to respond to all written enquiries within 48 hours during normal operating conditions.
Have Questions About These Terms?
Our FAQ covers the most common questions from players across Bangladesh. Or explore the platform and see what my77 has to offer.
21+ only. Play responsibly. Gaming involves financial risk.